Terms of Use

When using the The Olive Nest Website (the “Site”) and services (the “Services”), you agree to the terms and conditions listed on this page (the “Terms of Use”), which may be updated by us from time to time. The Olive Nest reserves the right to modify or terminate the Services, at our discretion, without notice and without liability to you or any other user or third party. Your use of this Site constitutes your acceptance of these terms.

Permitted Use

You are only authorized to view and to retain a copy of pages of this Site for your own personal use whilst visiting the Site and/or shopping with The Olive Nest. You may not duplicate, publish, modify or otherwise distribute the content on this Site without our written consent. All content on the Site is the property of The Olive Nest and is protected by Australian and international copyright laws. Nothing on this Site or on any other Olive Nest Site, will be construed as conferring any licence or other rights to use or exploit the intellectual property or other proprietary rights of The Olive Nest, its parent or subsidiaries, affiliates or other third parties.

Links and Search Results

When using search functions on the Site, search results may be automatically produced that reference sites and information located worldwide throughout the Internet. The Olive Nest has no control over these sites or the content within them. The Olive Nest does not guarantee, represent or warrant that the content contained in the sites is accurate, current, legal and/or inoffensive. The Olive Nest does not endorse the content of any third party site. The Olive Nest cannot warrant that those sites will not contain viruses or contain content that may affect your computer. By using the Site to search for or link to another site, you agree that The Olive Nest is not liable and accepts no responsibility for any damages or losses of any kind.

Privacy

By using the Site, you consent to the collection and use of your information as outlined in this policy and to our Terms of Use. The personal information we collect is necessary for our key activities of providing an on-line shopping facility and an interactive web site, which allows you to interact and share information with others via our facilities. The Olive Nest respects your privacy and will not willfully disclose any personal information regarding you without first obtaining your permission, unless required by law. We have set out below our information gathering and usage practices of personal and non-personal information we collect when you visit our site.

Collection of information

The Site records information about your use of the Site. Whenever a page is requested from our web server, we record the search terms entered, time, date and URL of the request, along with information on the browser software that is being used. This information is used to analyse the way in which people utilise our site, enabling us to improve our services and is not used in any way to uniquely identify a customer. Our site is directed to adults and children over the age of 18. We do not knowingly collect personal information from children 18 and under. Visitors may also choose to sign up for our newsletter or other services. The contact information gathered here is used to send special promotions and newsletters to our visitors. Users may opt-out of receiving future mailings.

Disclaimer of Warranties

The Olive Nest does not guarantee that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any content, search or link on it. The Olive Nest does not and cannot guarantee that your search results will be complete or accurate or that the links associated with the index will be accurate or active at the time of your search. The Olive Nest can not ensure that files you download from the Site will be free of viruses or contamination or destructive features. To the fullest extent permitted by law, The Olive Nest disclaims all representations and warranties (express, implied, statutory or otherwise) including, without limitation, the warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights.

Limitation of Liability

To the full extent permitted by law, neither The Olive Nest or any of its content providers shall be liable to you (or any third party making claims through you) for any direct or indirect loss or damage of any kind resulting from the use of or the inability to use The Olive Nest services, any goods or services purchased or obtained from The Olive Nest, the loss of, unauthorized access to or alteration of Your Contributions or, where applicable, the cost of procuring substitute goods and services.

Indemnity and Release

You acknowledge that you are personally responsible for your behavior while on the Site, and agree to indemnify The Olive Nest and its officers, directors, employees, consultants and agents, to the full extent permitted by law, from and against any loss, damage, liability, cost or expense of any kind that The Olive Nest may incur in connection with a third party claim or otherwise, in relation to your use of the Site.

Breach of Terms

If a user breaches any of these terms and conditions of use, and The Olive Nest has knowledge of that breach, a failure to pursue legal action or to enforce any remedy against the user will not constitute a waiver of The Olive Nest legal rights. The Olive Nest reserves the right to terminate user’s access to and use of the Site, where a user breaches any of these Terms of Service. In addition, The Olive Nest may remove any content comprising Your Contribution which is unauthorized or otherwise in breach of these terms.

Governing Law

Unless expressly stated to the contrary, these Terms of Use and the Services offered by The Olive Nest are governed by the laws of New South Wales, Australia. The user consents to the exclusive jurisdiction of New South Wales courts regarding any disputes that may arise in connection with these Terms of Use or the Site and Services. These Terms of Use constitute the entire agreement between The Olive Nest and the user in relation to the use of the Site.

Payment

Prices for The Olive Nest products are shown in Australian dollars and are inclusive of GST where applicable.

Internet orders generate an automatic confirmation and response e-mail, however The Olive Nest may change its pricing, product description or specification after any order confirmation or response e-mail but prior to shipment due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason.

We will notify you of any corrections or changes and ask for your approval before we complete your order. We will not complete your order until we have your approval. We reserve the right to limit sales, including the right to prohibit sales to resellers, even after we have received and confirmed your order. Published prices do not include shipping and insurance.

We accept Paypal online 24 hours a day.

Under no circumstance do we accept cash payments via the mail and will not be held responsible for losses incurred.

Freight

Our product is delivered by a reputable courier service.
Delivery Charges:

  • Sydney – first case $12.00
  • Other NSW – first case $14.00
  • All other Australian destinations – first case $18.00
  • *Free delivery for all orders over $300 free

Should there be any extraordinary delays in our handling of your order, we will contact you to keep you informed. Should you be unhappy with the delay, we will refund all monies we have billed and cancel the order.

Returns

Our Site and our online store area has been carefully designed to provide you with as much information as possible on all our products to help you make the right selection. Please use this information and select carefully.

Where any of our products are not satisfactory, please contact us within 14 days of receipt and we will arrange for exchange or for a credit note to be issued. We stand by The Olive Nest and 1838 brand and would like to assure all customers that their feedback is dealt with appropriately.